1.1. These general conditions of sale govern the sale and purchase contract for any purchase made through the e-commerce site www.lafattoria1946.com (hereinafter the “Site”). The Web site, the ownership of La Fattoria La Fattoria 1946 with headquarters in Via Nazionale 7-12010 Cervasca (CN), is managed by La Fattoria 1946 La Fattoria.
1.2. La Fattoria 1946 deals with the sale of products through the Site www.lafattoria1946.com. Additional purchases made through the site see as parties La Fattoria 1946 as seller (hereinafter the “Seller”), the person who proceeds to the purchase of one or more products (hereinafter the “Consumer”), and Seller and Consumer hereinafter collectively referred to as the “Parties”).
1.3. Any of the connected consumer communication and / or relating to this contract – including any reports, claims, demands concerning the purchase and / or delivery of products, exercising the right of withdrawal, etc. – Must be sent to the Seller at the addresses on the site and the e-mail: firstname.lastname@example.org.
1.4. Every purchase is subject to the general terms and conditions published on the Site at the time when the contract is concluded pursuant to Article 3 below.
1.5. The site consists of a section dedicated to retail and as such is intended for consumer use only. The ability to purchase products on the Site is therefore reserved exclusively to a person ‘consumer’ as a natural person acting for purposes outside his trade, business, craft or profession. They are advised not to execute purchase orders of products through the Site all the parties that are not a “consumer.” The part devoted to wholesale follows specific rules, verifiable within the same.
1.6. Upon execution of the purchase order, the Consumer agrees that the confirmation of the information about your order and the general conditions of contract contained in this contract have to be sent via e-mail at the same stated during the registration on the Site . the Seller reserves the right to not execute orders from anyone other than the “consumer” or who do not comply with its trade policy.
1.7. In order to validly conclude this contract you are required age (18 years) and the legal capacity to act, which the Consumer declares to possess.
1.8. any costs are the sole responsibility of the consumer to connect via the Internet to the Site, including those telephone, according to the rates applied by the operator selected by the consumer himself.
2 Characteristics of products and their availability in different geographical areas.
2.1. The products are sold by the Seller with the characteristics that are described on the Site at the time of order by the Consumer and according to the general terms and conditions published on the Site at the time the order is placed, to the exclusion of any other condition or term.
2.2. The Seller reserves the right to modify these general conditions of sale at any time, your own discretion, in accordance with local regulations. The products are offered to the general terms and conditions indicated on the Site when sending the order until stocks are exhausted.
2.3. The prices and goods for sale on the Site are subject to change without notice. Therefore, before sending the purchase order pursuant to paragraph 3, the consumer is asked to check the final sale price.
2.4. The Seller reserves the right, without prior notice, to modify the properties on the Site or to modify these characteristics at any time without prior notice or obligation.
2.5. The Seller reserves the right to make changes and improvements to any proposed well on the Site, without the obligation to make such changes to products already sold.
2.6. At this site can be accessed by users from all over the world and the Site may contain references to items that are not available or are not available for purchase in the Site visitor’s country.
2.7. Products on the Site or for sale, are reserved exclusively to the sale in the countries listed on the site at the order time.
3 Completion of the contract.
3.1. Product presentations on the Website, not binding for the Seller, are mere invitations to offer and not to the public offerings.
3.2. The purchase order sent by the Consumer to the Seller through the Site has the value of the proposed contract and is subject to these General Terms and Conditions, which form part of the order and the consumer, through the transmission of the order to the Seller , he must accept fully and without reservation. Before using the products, by sending the purchase order, you will be asked to the Consumer to read these general terms and conditions and information on the right of withdrawal, to print a copy using the print command and save or reproduce a copy for your own personal use. In addition, the Consumer will be asked to identify and correct any errors of their data.
3.3. The purchase of the Consumer order is accepted by the Seller by sending to the consumer, to the email address stated by them to the Seller at the time of registration on the Site, an e-mail confirmation of the order, which will report the link to the text of these general conditions of sale, the summary of the order made and the description of the product features. The order of the Consumer, the order confirmation of the Seller and the general terms and conditions applicable to the relationship between the parties, will be filed electronically by the Seller in their computer systems and the Consumer can request a copy by sending an e-mail to the Seller at email@example.com
3.4. The contract is concluded when the Consumer receives the receipt of the order by the Seller via e-mail. Under current legislation, the order and the order receipt are considered received when the parties to whom they are addressed, they can access it.
4 Procedure for the selection and purchase of products.
4.1. The products presented on the Site may be purchased by the procedure of purchase on the Site. This procedure provides for the selection of products of interest of the consumer, with their insertion into the virtual shopping cart. Finished selecting products, to perform the purchase of selected products and placed in the cart, the Consumer will be invited to register on the site, providing the information requested, or to log in, if the consumer is already registered or to provide their data in order to complete the order and enable the completion of the contract. In order to allow the purchase, the Consumer will be asked to confirm your personal details (including but not limited to: name, surname, etc.), And the address for the delivery of selected products, billing address and, optionally, a telephone number where to contact him for any communications related to the purchase made, if they are different from the data supplied upon registration. The Consumer will display a summary of the order to be executed, which may modify the content: thus, the consumer, after careful reading, it must expressly approve the present general conditions of sale, through the appropriate check mark (check-box) present on the Site and, finally, through the button “Proceed to Checkout”, will be required to Consumer confirm your order, it will be so definitively sent to the Seller and will produce the effects described in the previous paragraph. 3.2 of this contract. The Consumer will also be asked to choose the method of delivery and payment method among those available. If the consumer decides for immediate payment (simultaneous acquisition) by credit card, PayPal or immediate bank transfer, it will be required to disclose their relevant data via secure connection. For accounting and administrative requirements, the Seller reserves the right to verify general indicated by the Consumer. If payment is made by credit card, the purchase amount will be debited only at the time of receipt of the order by the Seller.
5 Supply of goods and acceptance.
5.1. Generally the site indicates the delivery time of the same, however, this information should be considered purely indicative and not binding for the Seller.
5.2 The Seller undertakes to do everything in their power in order to meet the delivery times indicated on the Site and, in any case, make delivery within a maximum of thirty (30) days after the order was confirmed at consumer except for goods not available in the stores, subject to an advance order by the consumer, in which case the delivery will be made within 30 (thirty) days from the availability of the goods. In the latter case, the consumer shall be entitled to exercise his right to the receipt of the statement issued by the Seller, the availability of the same at its stores.
5.3. can not guarantee the availability of the products listed on the site, where any product ordered by a consumer is not available, the consumer will be informed promptly by the Seller and the payment, if already performed by the consumer, will be promptly refunded.
5.4. The delivery of products ordered by the Consumer will be in the mode selected by the Consumer, among those available and indicated on the Site when sending the order. The Consumer undertakes to check without delay, and in any event no later than 3 (three) days from receipt of goods, the delivery is correct and includes all and only the products purchased and to inform within this period the Seller of any possible defect the products received or their deviations from the order made, under the procedure referred to in art. 9 of this contract. If the package or the package of products ordered by the Consumer should achieve visibly damaged by destination, the consumer is encouraged to refuse delivery by the carrier / shipper or accept delivery “conditional”.
5.5. Once the deadline referred to in par. 5.4, the delivered products shall be deemed definitively accepted by the Consumer.
6 Prices, shipping costs, taxes and fees.
6.1. The price of the products is indicated on the Site upon placing the order by the consumer. The prices of the products listed on the site include VAT, do not include shipping charges, which are counted before confirmation of purchase by the consumer and that the consumer agrees to pay the Seller in addition to the price indicated on the Site and not They include any taxes or duties due in the manner and terms established by each of delivery of goods State.
6.2. Depending on the country in which the products are to be delivered will be displayed on the Site, during the order creation process, the related costs, the Consumer undertakes to pay in addition to the price of the products ordered. 6.3. The consumer will have to pay to the Seller total price, namely as stated in the order and confirmed in the order confirmation sent by e-mail by the Seller to the Consumer.
6.4. If the products are to be delivered to a country outside the European Union, the total price indicated in the order and confirmed in the order confirmation, including VAT, is net of any customs duties and any other sales tax, that the Consumer is hereby agrees to pay, when due, in addition to the price indicated in the order indicated in the order confirmation, as provided by law of the country where the products will be delivered. The consumer is invited to check with the competent bodies of their country of residence or destination of the products, in order to obtain information on any duties or taxes applied in their country of residence or destination of the products.
6.5. They are the sole responsibility of the consumer, any possible additional costs, charges, tax and / or duty that a given country may apply, in respect of each individual products ordered under this contract.
6.6. The Consumer declares that the lack of knowledge of the costs, charges, duties, taxes and / or levies referred to in par. 6.4 and 6.5, when sending an order to the Seller, shall not constitute grounds for termination of this contract and which can not in any way charge these costs to the Seller.
7.1. Orders placed through the Site can be paid by credit card or through PayPal, subject to the conditions described below. The Vendor may allow additional payment methods, pointing them in the section of website payments.
7.2. If payment is made by credit card, the consumer will be transferred to a secure site, and the data of the credit card will be communicated directly to PayPal, operator in charge of payments on behalf of Seller. The transmitted data will be sent in protected mode, using the encrypted data transfer with 128-bit SSL encryption system (SecureSocketLayer). These data are not accessible even for the Seller.
7.3. Orders may also be paid by bank transfer to the Seller, indicating the code “Swift” and “IBAN” listed in the order confirmation. The consumer, in the case of payment by bank transfer, expressly agree that the execution of the contract by the Seller will start at the accreditation of the equivalent of the product purchased the Seller’s bank account the same: if which, in the intervening time period between the sending time of confirmation of the order and the amount credited by bank transfer of the price of the product purchased, said the product was no longer available , the seller will reimburse the amount paid by the consumer in accordance with paragraph 5.4 of this agreement and the contract between the parties will be considered as never come into being without the consumer can claim any claim against Seller.
7.4. The Seller shall send promptly to the Consumer, in electronic format by email at declared by the same at the time of registration on the Site, the invoice / tax documentation relating to the purchase made, if the products purchased are to be delivered in Italian territory, or attached in paper format to the purchased products, in all other cases.
8. Legal compliance of the Seller, defect reporting compliance and warranty repair warranty.
8.1. Pursuant to the effects of the European Directive 44/99 / EC and Italian Legislative Decree n. 206/2005 (Consumer Code), the Seller provides to the consumer a legal product warranty for any lack of compliance with the contract which becomes apparent within a period of twenty four (24) months after delivery of the product to the consumer. It is understood that in relation to perishable products (meats, cheeses, and in any case all food products) the legal guarantee will be effective only until the expiration date indicated on the casing of the packaging of the product itself.
8.2. The legal guarantee allows the consumer, in the event of lack of conformity of the product, to obtain, by applying directly to the seller, in a reasonable time taking into consideration the nature of the product, the repair (if and to the extent possible), the replacement of the product, the price reduction or termination of the contract.
8.3. It is in any case warranted the use of the product does not conform to the actual product and the instructions / warnings about supplied by the Seller and / or the product manufacturer.
8.4. The possible signaling of a defect in the product of compliance must be submitted together with the proof of purchase of the product by the Seller (tax document issued by Seller or payment receipt).
8.5. Within the period referred to in par. 8.1, the signaling of a lack of conformity is to be sent by the Consumer not later than ten (10) days from the date on which the defect was found.
8.6. Submitting lack of conformity has to be sent by the Consumer to the Seller by post e-mail to firstname.lastname@example.org; Seller will promptly notify the Consumer of the modalities through which return or make available to the product.
8.7. The Seller, through the service of the product manufacturer, will carry out quality controls to verify the non-conformity of the product and provide feedback to the Consumer via email to the Consumer provided during the registration process Site.
8.8. In case of non-compliance detected in the product, the seller will refund the price Consumer Product inclusive of the costs incurred for the return of the product does not comply, or alternatively, at no cost to the consumer, to repair the product or replace it with a new product; in the latter case, the non-conforming product and replaced remain the property of the Seller.
8.9. The aforementioned refund will be carried out by the Seller to the Consumer by bank transfer. It will be responsibility of the Consumer to communicate to the Seller, always via mail and email to email@example.com, the bank details to make the transfer in its favor and to ensure that the Seller is in a position to repay the amount due .
9 Liability for defective products.
9.1. As for any damage caused by a defective product, apply the provisions of the European Directive 85/374 / EEC and Italian Legislative Decree n.206 / 2005 (Consumer Code). The Seller in his capacity as distributor of the products through the Site, is free from any responsibility, none excluded and / or excepted, indicating the name of the related producer of the product.
10 Right of withdrawal.
10.1. The consumer has the right to terminate this contract, without penalty, within fifteen (15) working days from receipt of the products ordered day, for any reason and without having to justify in any way the decision. In the above case it will be retained by the Seller remain the sole responsibility of the consumer, the postage and any duties or other fees for the re-importation of the product.
10.2. The consumer may exercise the right of withdrawal, within that period by sending an explicit declaration of withdrawal via e-mail to customer care at firstname.lastname@example.org
10.3. For the right of withdrawal be validly exercised, if it has already been shipped or delivery of the ordered products, the consumer must return the same within a deadline of 15 (fifteen) days from receipt of the products or fifteen (15) working days from the transmission of the request made at:
La Fattoria 1946 – Via Nazionale 7-12010 Cervasca (CN)
10.4. It is understood that the risks and transportation costs related to returning the products to the Seller will be borne by the Buyer.
10.5. For the right of withdrawal be validly exercised, the products must be delivered or in any case made reach the Seller intact (with no signs of wear, abrasion, scratch, scratch, deformation, etc.), Complete with all their component parts and accessories , accompanied by the instructions / notes / manuals, with the packaging and the original packaging and certificate of guarantee, if any. Otherwise the consumer will not be entitled to a refund of the amount paid. To this end, therefore, it is advisable to replace the original covering of the products with other protective packaging that preserves the integrity and protect it during the transport also from writing or labels.
10.6. The Vendor will accept delivery of returned products, reserving the right to verify that the same have been returned under the conditions described in paragraph 10.5.
10.7. If verification of the returned products will be achieved and the right of withdrawal has been validly exercised within the terms and in the manner provided, the Vendor will refund to the consumer the full amount paid for the purchase of products, not including expenses Shipping previously incurred by the consumer to purchase the same if the order has an equivalent equal to or greater than Euro 40, in the shortest time possible and in any case within fifteen (15) days from the date on which the Seller has come to knowledge of ‘exercise the right of withdrawal by the consumer.
10.8. A refund will be made by bank transfer in favor of the consumer. Consumer Burden will notify the Seller, by sending email@example.com address, bank details to make the transfer in their favor and to ensure that the Seller is in a position to return the amount due.
11 More cases delivered
11.1. If the consumer is established, within the period referred to in par. 5.4, that the product received is defective joint or does not correspond to the one ordered, the consumer will be able to report it, always within the aforementioned term, to the seller by sending a communication via e-mail to firstname.lastname@example.org
11.2. The Seller, carried out the necessary checks, will invite the consumer to return the product within fifteen (15) days from the order obtained from:
La Fattoria1946 Fattoria – Via Nazionale 7-12010 Cervasca (CN) The Farm 1946
11.3. The product must be returned, or in any case sent to the Seller intact (without any sign of wear, abrasion, scuffing, scratching, deformation, etc.), Complete with all its components and accessories, accompanied by instructions / notes / attachments manuals , from the packaging and the original packaging and by a guarantee certificate, where present, and in any case in the condition in which it arrived to the Consumer. Otherwise, the consumer will not be entitled to any refund.
11.4. This was verified on the product returned by the Seller, if the circumstances warrant, the latter will reimburse the consumer for costs incurred to return the product and to send, without charge, a new product or product actually ordered as soon as possible, provided that available; otherwise, it will only be refunded the price paid for the defective product.
11.5. A refund will be made by bank transfer in favor of the consumer. Consumer Burden will notify the Seller, by sending email@example.com address, bank details to make the transfer in their favor and to ensure that the Seller is in a position to return the amount due.
12 Intellectual property rights.
12.1. The Consumer declares to be informed that all content on the Site are protected by copyright and other applicable provisions on intellectual property: all rights are the exclusive property of La Fattoria 1946.
12.2. The contents of the Site cannot be reproduced, either partially or entirely, transferred by electronic or conventional means, modified, or used in any way, without prior written consent of La Fattoria 1946 la Fattoria.
13 Consumer data and privacy protection.
13.1. In order to register, and then the order is the conclusion of this contract are requested through the website some personal information to the consumer. The Consumer acknowledges that the personal data will be recorded and used by the Seller in accordance with and in compliance with regulations set out in Italian Law Decree. N. 196/2003 and subsequent amendments – Privacy Code, to give effect to this Agreement and, subject to their consent, for any additional activities as shown on a specific privacy statement provided to the Consumer through the Website at registration.
13.2. The Consumer declares and guarantees that the data provided to the Seller during the registration process are true and correct.
13.3. The consumer may at any time to update and / or modify your personal data provided to the Seller through the appropriate section of the site “Login / Register” accessed after authentication.
14.1. Although the Seller adopts measures to protect personal data against their possible loss, falsification, manipulation and improper use by third parties, due to the characteristics and technical limitations related to the protection of electronic communication over the Internet, the seller cannot guarantee that any information or data displayed by the Consumer on the Site, even after the consumer has provided authentication (login), is not accessible or viewable by unauthorized third parties.
14.2. The Seller, as to the records relating to payments by credit card makes use of the PayPal services companies adopting technological systems to ensure the highest levels of reliability, security, protection and confidentiality of information in the webcast.
15 Major force.
15.1. The Seller will not be liable in the event of non-fulfillment total or partial of the totality of its liabilities described in this agreement if such failure is caused by unpredictable events and / or natural events beyond its reasonable control, including, by way of example but not exhaustive , catastrophic natural events, acts of terrorism, wars, popular uprisings, lack of electricity, the general strike of the public and / or private workers, strike and / or restrictions on the viability of the couriers and air links.
16.Law and Jurisdiction.
16.1. The contract will be governed by and construed in accordance with Italian laws.
16.2. The Parties agree that it is expressly excluded from application to this Agreement the United Nations Convention on Contracts for the International Sale of Goods.
16.3. Any dispute arising from this agreement or related to it will be competent: a) the Court of the place of residence or domicile of the Consumer, if “consumer” under the law; b) exclusively to the Court of Cuneo, Italy, in any other case.
16.4. For all matters not expressly provided are subject to the applicable provisions of Italian law and in particular, for consumers, the provisions of Section II, Chapter I, Title III of the Italian Legislative Decree n. 206/2005 and subsequent amendments (Consumer Code).
17.1. The Parties may not assign or otherwise transfer to third parties any of their rights and the obligations of this contract, without the prior written consent of the other.
18.Validity of the clauses.
18.1. The headings of the clauses utilized herein are purely indicative and have no effect on the identification of the contents and interpretation of this contract.
18.2. These conditions do not affect the rights granted by Italian law to the consumer acting as a consumer or the rights guaranteed him by the mandatory provisions of the law to which it is subject.
18.3. In the event that a clause or part of a clause of these general conditions found to be invalid because it is inconsistent or contrary to a rule of law, all other terms of this agreement or parts of the same clause will remain fully valid and effective.
19. Final provisions.
19.1. This agreement supersedes all prior agreements, arrangements and understandings previously existing between the parties, and with the order, the order confirmation and general conditions relating to the use of the Site, constitutes the entire agreement between the Parties subject matter of this contract.
19.2. The consumer claims not to have been induced to adhere to this agreement from previous oral statements.
19.3. Any change or modification of this agreement must be accepted in writing by both parties.
20. PACKING AND PACKAGING
non-perishable foods (wine, products packaged in jars, cans, plastic)
a- Simple packing box (free)
Outside: cardboard box thick and durable. Outer covering with wrapping film
Inside: “chips” practices of white polystyrene, arranged inside the box, make sure that
products do not come in contact with each other.
b- Gift Box (available in the product list)
Exterior: Yellow and brown cardboard gift box “La Fattoria 1946” at a cost of 2.00 € fit mini, 2.50 €
small, medium € 2.80, € 4.00 large. External coating with transparent packaging film or
box thick and durable that absorbs shock.
Inside: skeins of fake straw, so that the products do not come in contact with each other.
Perishable foods (cheese, salami, fresh pasta)
Depending on the food and the quantity, using the most appropriate packaging:
– Cheese & Ham in pieces one by one packed in vacuum packaging.
– sliced cold cuts packed in a modified atmosphere so as not to damage the slices.
– Fresh pasta: packed in protected and modified atmosphere container.
Everything will be shipped in waterproof containers and heat-resistant polystyrene.
Inside the containers, will be incorporated in gel ice sachets. Depending on the quantity of product which will be kept cold, the travel distance and the external temperature, the quantity will be established
Ice to use. This is certified by a software program that works as a cooling computer.
If perishable products required will be small amounts, the polystyrene will be replaced by a sealed container thermally modified atmosphere. Inside the box, a gel ice pack will be inserted and all
products are vacuum-packed one by one.
20.1 MATURITY AND DURATION PRODUCTS
On the site, in every product, you can know the duration as mentioned in the description.
– The non-perishable items on the package have a due date set by the manufacturer.
– The perishable products (fresh pasta, salami, cheeses) in addition to being labeled with its name,
They include the date of packaging and suggestions for the storage duration and temperature.
– The minimum durability shall not be mandatory for fresh fruits and vegetables, wine, vinegar, salt,
solid sugar, bakery products such as bread and focaccia, fresh bakery products, beverages
alcoholic with percentages greater than 10% alcohol, chewing gum and similar products. Products
they packed their deadline pre-set by the companies.
20.2 SHIPPING AND RECEIVING PARCEL (by express courier DHL)
– Once La Fattoria 1946 program ship via www.dhl.it site, provides email customer an identifier of the consignment, with which the customer can control the route that has been performing pack.
– All shipments are made by DHL from Monday to Friday from 9 am to 18.
– The courier will attempt delivery to the customer at most twice (in residential areas) and at most once
remote areas (in the mountains or small abandoned).
– After two steps by the carrier without having found no one to receive it, the package comes in stock
and it is deposited at the DHL plus deposit near or at sale points associated with DHL (example
tobacco shops, pharmacies and other stores affiliated with DHL).
Access to this website by visitors is subject to the following conditions.
The information, logos, graphics, sounds, images, trademarks and anything else published and / or reproduced on this site are the property of (or licensed from third parties used by) La fattoria, the site manager Fattoria 1946 (www.lafattoria1946.com), hereinafter for brevity la fattoria.
The reproduction of the site is allowed only with the written consent of La fattoria. Therefore you may not modify, copy, reproduce, distribute, transmit or distribute unauthorized content on this site.
In particular, it is forbidden to copy computer programs (software) which determine the operation of this site, to create similar programs, track and / or use the source code of these programs.
La fattoria does not guarantee the continuous updating of the information contained in this site will not be held liable for any damages, including infection by computer virus, which visitors’ equipment might suffer due to access and / or interconnection with this site or downloading (downloading) of its content.
Hyperlinks (links) on this site can direct visitors to web pages on sites other than this. In that case, la fattoria does not assume any liability with regard to both the content published on those sites and use that third parties can do, both for any damage caused by or arising from access to such sites, interconnection with the same or downloading of their content.
Any personal information sent to La fattoria site will be treated according to privacy law.
Any non-personal information to La Fattoria through this site (including suggestions, ideas, drawings, projects, etc.) shall give it the exclusive, unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute such non-personal information. The disclosure of that information will automatically transfer them, free of charge, exclusively with the broadest law and may, at la fattoria.
In this site it applies the rules in force in the territory of the Italian Republic.